Responsible Gaming

Bolabets Play Responsibly — Keep It Fun, Not a Burden

Betting is entertainment — not a way to make ends meet. bolabets wants every member to play happily and mindfully. On this page, you'll find all the responsible gaming tools, tips, and support resources you need.

Set My Limits Check Yourself

18+ Only Self-Exclusion 24/7 Support

The bolabets Promise

Deposit Limit Setting

Self-Exclusion & Cooling-Off Period

Reality Check Reminder

Setting Bet and Loss Limits

Strictly prohibited for under-18s

Expert Support for Addiction Prevention

What Does Responsibility Mean?

Betting is at its best when it's entertainment

At bolabets, we believe responsible gaming is more than just following rules — it's a mindset. Betting stays enjoyable when you're playing for fun, sticking to a set budget, and taking wins and losses in stride.

Problems begin when betting becomes a habit, when you start chasing losses with bigger bets, or when you're hiding it from family and friends. bolabets encourages you to recognise these signs and seek help before it's too late.

Millions of people struggle with gaming addiction every year. There's no shame in it — it's a problem with a solution. bolabets offers a range of effective tools to help you stay in control.

Signs of Addiction

Watch Out for These Warning Signs

You're chasing losses by placing more bets — telling yourself one more round will turn things around.
You're hiding your betting from family and friends, or lying about it.
You're betting with money meant for household or emergency expenses.
You feel restless or irritable when you're not betting.
Your work, studies, or social life is suffering.
You're spending more time or money than you intended.
You're betting with borrowed money or funds taken from others.

If you notice three or more of the above signs, don't wait — contact bolabets support or activate self-exclusion yourself.

bolabets Tools

All the Tools to Keep You Safe

These tools can be activated anytime from bolabets settings or through support

Deposit Limit

Set a maximum deposit limit — daily, weekly, or monthly. Lowering your limit takes effect immediately; raising it requires a 24-hour waiting period — and that's intentional.

Loss Limit

Set a limit on how much you're comfortable losing within a given timeframe. Once you hit that limit, bolabets will automatically stop your betting.

Session Time Limit

Decide how long you want to play in a single session before you start. When the time is up, bolabets will alert you and suggest logging out.

Reality Check

A popup will appear every 30, 60, or 90 minutes showing how long you've been playing and how much you've wagered — a helpful nudge to keep you grounded.

Cooling-Off Period

Take a temporary break lasting anywhere from 1 day to 6 weeks. During this period, you won't be able to log into your account — but it will reactivate automatically once the period ends.

Self-Exclusion

Exclude yourself from bolabets for anywhere between 6 months and 5 years, or permanently. Your account cannot be reactivated during this period. This is the strongest protection tool available.

How to Get Started

Steps to Set a Limit or Exclusion

Go to Profile Settings

Click the profile icon in the top right corner and look for the "Responsible Gaming" menu.

Choose a Tool

Choose what you need — a deposit limit, session limit, cooling-off period, or self-exclusion.

Enter Amount and Duration

Set the amount and duration for your limit. Review everything carefully before submitting.

Confirm

Once confirmed, it takes effect immediately. You'll receive a confirmation email shortly after.

If you can't find the settings, reach out via bolabets live chat — the support team will assist you right away.

Safe Betting Tips

Follow these 10 habits to keep betting enjoyable every time

Set a BudgetDecide in advance how much you'll spend on betting each week or month.

Acknowledge the LossStop chasing losses — it's the biggest trap there is.

Don't Play Under the Influence or When StressedIn this state, your ability to make sound decisions is reduced.

Take a BreakDon't play non-stop — take breaks, get up, walk around, and rest.

Never Use Emergency FundsNever use household or emergency funds for betting.

Keep Up Hobbies Outside of BettingMake time for family and friends outside of betting.

Self-Assessment

Is your betting habit under control?

Check any of the statements below that apply to you

Think about the past 30 days when answering

After a bet, have you ever thought — "Just one more and I would've won"?

Have you spent more money or time on betting than you planned?

Have you ever lied to family or loved ones about your betting?

Has being unable to bet affected your mood or mental state?

Have you placed bigger bets trying to recover money you've lost?

Has betting interfered with your work, studies, or family responsibilities?

bolabets Commitment

What We Do for Responsible Gaming

18+ Mandatory

Age is verified at the point of registration on bolabets. A strict KYC process is in place to prevent access by minors.

AI Monitoring

bolabets' automated system detects unusual betting patterns and reaches out to members who may be at risk.

Trained Support Team

The bolabets customer support team is specially trained in responsible gaming. If you're showing signs of addiction, they can point you toward the right help.

Clear Advertising Policy

bolabets never targets minors or vulnerable individuals with advertising. All promotions carry a "18+" label.

View Betting History

Your full betting history, deposits, withdrawals, and session times are all available from your account. Use them to understand your own habits.

Addiction Support Resources

bolabets works with specialist organizations to help prevent betting addiction. If you reach out, we'll make sure you get to the right place.

FAQ

Some Important Questions

If the bolabets app won't open, start with a few simple steps. First, force-close the app and relaunch it. If that doesn't help, restart your phone. Next, check for updates on the Play Store — an outdated version can cause issues, so update if one is available. Clearing the app's cache can also fix a lot of problems — go to your phone's Settings and clear the cache for the app. Make sure your internet connection is stable as well. If none of that works, uninstall the app and reinstall it fresh — this usually resolves most issues. If you're still having trouble, reach out via bolabets live chat or On the App Page Get in touch — the support team is here to help.

There are two ways to temporarily or permanently close your bolabets account. The first is through your own settings: log in to your account, go to the "Responsible Gaming" section, and choose either "Cooling-Off Period" or "Self-Exclusion". A cooling-off period lets you take a break of 1 day to 6 weeks, after which your account is automatically reactivated. Self-exclusion deactivates your account for 6 months to 5 years or permanently — it cannot be reversed by you during this time. The second way is to contact support: reach out via live chat or email and the bolabets team will suspend your account within 24 hours. No promotional communications will be sent while self-exclusion is active.