Bolabets FAQ — all your questions answered, right here

KYC (Know Your Customer) on bolabets is a security measure to keep your account and funds safe. It is typically required before your first withdrawal.

Required documents:

• National ID (NID) — clear photos of both front and back
• Selfie — a photo of yourself holding your NID
• Payment Proof — bKash/Nagad screenshot (where applicable)

Deposit methods: Log in to your account and go to Settings to find "Identity Verification", or send the required documents to our support team via email.

Time: Usually 24–48 hours Verification is completed within this time. During peak periods, it may take up to 72 hours.

Minimum bet amounts at bolabets vary by category. See the details below:

• Sports Betting: Minimum ৳20 per bet. The same rule applies to Live Betting.
• Live Casino: Minimum bet at most table games is ৳50. Premium tables may be higher.
• Slots: Minimum ৳10 starting — varies by game.
• Virtual Sports: Minimum ৳25।

Maximum bet limits also apply and vary by event and market. VIP members generally receive higher limits.

On bolabets, you can combine multiple bets into a single "Parlay" or "Accumulator" bet. The odds of each selection are multiplied together — meaning a winning ticket can pay out a massive amount.

How to do it:

• 1 Go to the bolabets Sports page and select a bet — it will be added to your bet slip automatically.
• 2 Add your preferred bets from more matches or markets to the betslip.
• 3 You'll see a "Multi" or "Accumulator" tab on the betslip — select it.
• 4 Enter the total stake amount to see your potential winnings.
• 5 Click the "Confirm Bet" button.

Important information: You can add a minimum of 2 and a maximum of 20 selections to a parlay. If any single leg loses, the entire parlay is lost. However, bolabets also offers a "Cash-Out" feature that lets you settle your bet before all matches are complete.

On bolabets, you can view your complete betting history and transaction records. Use the steps below to find what you need:

How to view your betting history:

• 1 Log in to bolabets.
• 2 Click the profile icon at the top right.
• 3 Go to the "My Bets" or "Betting History" menu.
• 4 Filter by date, event, or status (Win / Loss / Ongoing).

Transaction history: Similarly, go to "My Transactions" or "Deposit/Withdrawal History". Here you can see the date, amount, and status of every deposit and withdrawal.

Download: Records for a Specific Time Period PDF or CSV format is available for download. Contact support if you need assistance.

The bolabets VIP program is automatic — no separate application needed. Bet regularly to earn points and move up the tiers.

VIP Tiers & Benefits:

• Bronze — Starts at registration. Benefits: Weekly cashback 3%, welcome bonus.
• Silver — when you reach ৳50,000 in bets per month. Benefit: cashback 5%, exclusive weekly bonus, faster withdrawals.
• Gold — when you reach ৳2,00,000 in bets per month. Benefit: cashback 8%, birthday bonus, higher betting limits.
• Platinum — on monthly bets of ৳5,00,000+. Benefits: Cashback 12%, personal account manager, exclusive event invitations, and maximum withdrawal limits.

Straight to the point — No. bolabets is strictly for individuals aged 18 and above. This is a legal requirement and a core part of our responsible gaming policy.

Age verification process:

• Providing your date of birth during registration is mandatory.
• Age is verified during the KYC process using your National ID Card before any withdrawal.
• In cases of doubt, bolabets may request additional verification at any time.

What happens if the terms are not met: Registering with false information will result in permanent account closure, and all balances may be forfeited. bolabets takes the protection of minors very seriously.

Parents who want to prevent their children from accessing bolabets can contact our support team for assistance. For details: Responsible Gaming Page